What data does Shovel Radar hold?
Shovel Radar compiles commercial-business records sourced from publicly available government datasets — building permits, business licence registries, development applications, and similar open-data sources. The records describe businesses: business name, business address, permit or licence details, and publicly listed business phone numbers.
We do not collect or hold personal social profiles, home addresses, or any consumer data. Shovel Radar does not scrape or purchase contact lists.
Who can submit a deletion request?
Any business owner or authorised representative can request that their business's records be suppressed from Shovel Radar deliverables. After suppression, the business will not appear in future XLSX files delivered to subscribers.
Note: The underlying government datasets (Calgary Open Data, Ontario Open Data, etc.) are operated by the respective municipalities or provinces. Shovel Radar cannot modify those source registries — only your own government's open-data team can do that. Shovel Radar suppression means your record is excluded from our product outputs, but the source data itself remains public.
How to submit a request
There are two ways to submit:
- Online form — Use the data deletion form on our Privacy page. Provide your business name, business address, and the email address we can use to confirm the request.
- Email — Send a request to matthew@shovelradar.com with subject line Data deletion request. Include your business name, business address (city + province), and any permit or licence numbers if known.
What happens after you submit
We will:
- Acknowledge your request within 2 business days by email.
- Add your business to our Do-Not-Contact (DNC) suppression list within 24 hours of acknowledgement.
- Apply the suppression to the next weekly deliverable run (every Monday). New files delivered after that run will not contain your record.
- Send a confirmation email once the suppression is live.
Files that have already been delivered to subscribers prior to your suppression cannot be recalled — they are point-in-time snapshots. The suppression applies to all future deliveries.
Scope of suppression
A suppression covers:
- All future XLSX deliverables across every product and city where your record would otherwise appear.
- Any portal download made after the suppression is applied.
Suppression does not retroactively remove your record from files already downloaded or emailed before the request was processed.
PIPEDA compliance
Shovel Radar handles deletion requests in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We maintain a suppression log for audit purposes. If you have a PIPEDA complaint that is not resolved by the above process, you may contact the Office of the Privacy Commissioner of Canada.
For more detail on our privacy practices, see the Shovel Radar Privacy Policy. For CASL-specific questions, see CASL compliance.